How to add an additional user to your Core account

Additional users can be added to a Core account by an existing Admin level user on the same Core account.

New Core interface:

1. Log in to the Core account with an Admin level user.

2. Select the account name at top right, then My Account in the drop down menu.

3. Select Manage Users, then select the + Invite User option and enter the email address of the user you wish to add on to your Core account.

• if the email address that is entered already has a Teradek Cloud Services account, they will automatically be added to the Core account.
• if the email address is not yet associated with a Teradek Cloud Services account, the email address will receive a message with a link to accept or decline the invitation to join the Core account. Once the link to accept is clicked, the new user will fill out a short form to create the account, and will then be automatically added to the Core account.

 Legacy Core interface:

1. Log in to the Core account with an Admin level user.

2. Select Admin

• if there are no other user accounts present on the Core account, click the text link to add a user.
• If there are already other user accounts added, click the grey icon with the gear at the top of the User List.

3. A new browser window will launch to the company settings page. Enter the email address of the Teradek Cloud Services account to add, choose the Admin or User permission level, then click the Add user button.