VidiU, VidiU Mini, VidiU Pro

FAQ

• What bitrate are the preset resolutions?
• Can I stream multiple resolutions or bitrates from a single VidiU encoder?
• What are the input power requirements for the VidiU Mini?
• What are the input power requirements for the VidiU?
• What are the input power requirements for the VidiU Pro?
• What network ports are required for streaming and device operation?

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Getting Started

• VidiU encoder settings for streaming to Facebook Live
• Encoded frame rates on the VidiU product line
• Audio input specifications on the VidiU product line
• Video input specifications on the VidiU product line
• Using Bluetooth on the VidiU Pro or VidiU Mini
• Accessing the Web User Interface (Web UI) of the VidiU from a computer

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VidiU app for Android

• What Android devices are compatible with the VidiU app?
• Installing the VidiU app / accessing the VidiU from Android devices

VidiU app for iOS

• Best practices using the VidiU app for iOS to link / share mobile data
• What Apple iOS devices are compatible with the VidiU app?
• Installing the VidiU app / accessing the VidiU from an iPhone, iPod Touch or iPad

Documentation

• VidiU and VidiU Pro Reference Guide (November 2017)
• VidiU : Quick Start Guide (April 2013)
• VidiU Pro : Quick Start Guide (September 2015)
• VidiU Mini : Quick Start Guide (March 2015)

Advanced Topics

• Force RTMPS support on VidiU Pro
• What is the encoded audio sample rate for the VidiU / VidiU Mini / VidiU Pro?
• How to find the Ethernet or Wi-Fi MAC address
• Disabling the automatic check for firmware updates
• Manually updating the VidiU firmware using the Web UI
• What is the keyframe interval (KFI) on the VidiU?

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Video Tutorials : VidiU (original)

• VidiU - Quickstart
• VidiU - Basic Navigation
• VidiU - iOS Quickstart
• VidiU - Ustream & Livestream Setup
• VidiU - YouTube Live Setup
• VidiU - Manual Platform Setup (RTMP)

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Video Tutorials : VidiU Mini

• VidiU Mini - Quickstart
• VidiU Mini - Firmware Upgrade
• VidiU Mini - Internet Connection: Hotspot Mode
• VidiU Mini - Live Link
• VidiU Mini - Manual RTMP
• VidiU Mini - Ustream

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Video Tutorials : VidiU Pro

• VidiU Pro - Facebook Live
• VidiU Pro - Quick Start
• VidiU Pro - Manual Platform Setup (RTMP)
• VidiU Pro - Ustream Setup
• VidiU Pro - Livestream Setup
• VidiU Pro - Twitch Setup

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Known Issues

• RESOLVED: VidiU Pro : audio / video sync issue with recordings to SD card or USB media
• VidiU Pro : first 4 GB file segment is corrupt on longer recording sessions
• VidiU Pro may reboot when battery is low and power is inserted or removed
• RESOLVED : VidiU Pro : recording does not work in firmware 2.4.6
• RESOLVED : VidiU / VidiU Pro : front panel display stuck on checking for firmware update screen

Troubleshooting

• Vidiu Pro - Recovery Mode
• Link / Activity LED behavior on the Ethernet RJ45 connector of the VidiU
• Why is the VidiU streaming a blue screen?
• Reset the settings on VidiU or VidiU Pro to factory defaults
• Reset the settings on VidiU Mini to factory defaults
• Reset the password to access the web user interface on the VidiU

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