Link/Link Pro – Teradek – Tech Doc– Link and Link Pro resetting to factory defaults
Link and Link Pro will sometimes reset to factory defaults.
This issue is currently under investigation. For the time being we do not believe this issue is tied to specific hardware. To avoid incurring unnecessary cost we do not recommend sending it in for repair at this time.
In the meantime you may open a support ticket giving details on your setup and how you are powering the Link at the time of the issue and if there are any patterns you are seeing to the issue.
One possible workaround would be to use the default WiFi credentials so that if it does reset the login information will be the same.
Keywords: wifi password login default