Link/Link Pro – Teradek – Tech Doc– Link and Link Pro resetting to factory defaults
PROBLEM
Link and Link Pro will sometimes reset to factory defaults.
SOLUTION
This issue is currently under investigation. For the time being we do not believe this issue is tied to specific hardware. To avoid incurring unnecessary cost we do not recommend sending it in for repair at this time.
In the meantime you may open a support ticket giving details on your setup and how you are powering the Link at the time of the issue and if there are any patterns you are seeing to the issue.
One possible workaround would be to use the default WiFi credentials so that if it does reset the login information will be the same.
Keywords: wifi password login default
Comments
1 comment
Any solutions yet? I have several Links and three of them have reset to factory defaults at different times, with no changes in how they are powered. Seems random as far as I can see. Make sure to export your settings, especially if you are using them to extend your network, so it is easier and quicker to get back up and running.
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