VidiU PRO – Teradek – Technical – YouTube Live API:BroadcastDNE Error

VidiU PRO – Teradek – Technical – YouTube new API workaround

PROBLEM

1. Error YouTube Live API:BroadcastDNE
2. After selecting an event to stream to, one of our customers is getting the error please check the RTMP URL and stream key when hitting go live.
3. Channel videos - no videos found

SOLUTION

YouTube has recently been making changes to its API so the integration has been impacted.

Unfortunately, we need to wait until the changes have stabilized and the integration can be updated.

For a moment you'll want to use the manual RTMP setup for the YouTube platform.

Here is how to set up manual streaming with the VidiU PRO:
https://support.teradek.com/hc/en-us/articles/217446887-VidiU-Pro-Manual-Platform-Setup-RTMP-

You'll need to use the RTMP server URL and stream key from your YouTube studio.

1. On a separate web browser, go to https://studio.youtube.com/ to log in to your account. Click Create, then select the Go live option.
   
   
   
   You will then be prompted to either create a new stream (NEW STREAM), or to create a stream using the same settings, privacy, and details from a previously completed stream (COPY AND CREATE). Create a name, then click CREATE STREAM or SAVE.
   
    
   NEW STREAM                                                                  COPY AND CREATE
   
   
2. Copy the Server URL and the Stream Key provided on the Preview screen, then return to VidiU WEB UI Video Stream Output page and paste them on the corresponding fields. After entering the Server URL (RTMP Address), Stream Key and YouTube login credentials, click Save at the bottom.

You can create a reusable stream key with the encoding settings used on the encoder.

Once you create an event and select the reusable stream key, you can create new events from that previous one as a template.

Here is YouTube tutorial:

https://support.google.com/youtube/answer/9854503?hl=en

https://support.google.com/youtube/answer/2853818?hl=en

Configuration Important note:

Username and Password: leave empty, and do not enter your Original Livestream username or password in the separate Username/Password fields.

These values are already contained in the Server Primary URL field.

Keywords: youtube, you tube, vidiu pro, Connection:Cannot Resolve Address, API:BroadcastDNE, check the RTMP URL, check the stream key, rtmp

CASE:   SC107916, SC109182, SC107486