Reset the user account password on Core

Reset your Password

If you have forgotten the password used for your Core account or are having trouble logging in, the password can be reset using a web browser.

1. Go to the Teradek Cloud Services website at https://services.teradek.com.

2. Click the Forgot password? link as shown below.

3. Enter the email address used for your Core account, then click the Send reset email button.

4. An email with instructions will be sent to the address provided; continue with the steps in the email to change your password. If you don't receive the email, check your Spam or Bulk Mail folder in your account.