1st / 2nd generation Cube decoder
1st generation Slice decoder
1st generation T-RAX decoder
When using those older generation units with Core, it can take 3 to 4 minutes for the device to boot up and appear online in Core.
it can sometimes require some additional steps to have the video decoding come through properly in Core for those older generation devices, even when they're using the recommended 7.3.14 firmware version.
received video bitrate
Proximity of Sputnik server
- use firmware version 7.3.14
- disable Wi-Fi
- disable Bonjour
Create a streaming destination in Core (MPEG-TS/TCP or MPEG-TS/UDP, TCP suggested) to the public IP of the device or router in front (adjust port forwarding rules as required on your network)
On the device
Take the out of Core mode
Configure the decoder in the corresponding streaming mode (MPEG-TS over TCP or UDP)
However, if it has been 5 to 10 minutes and the device only shows "Waiting for Control", "Initializing Video", or no previews for the encoder, or the decoder isn't fully connected in Core, you can try the following items in this order, and which are faster than a complete reboot of the unit:
1) if you are using a dedicated Sputnik server, then restart the Sputnik server using the Core interface (not on the older Sputnik Dashboard).
If you use the default / On Demand Sputniks then you have no direct control over them because they are a shared resource without direct access,
2) restart the video decoding process on the Cube decoder or the Slice decoder; from the side of the unit use the red button to access the Quick Action menu scroll to the bottom and select Restart Decoder -- this will take about 30 seconds, but is faster than rebooting the entire unit and can help if you see it waiting in Initializing Control or other states in the Core UI.
You can also try restarting the video decoding process on the Cube from within the Core UI under the settings for the device.