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RESOLVED: Recordings in the Teradek Sphere app are limited to 4 GB in file size

APPLIES TO:

  • Sphere app for iOS, version 1.4.0 or earlier.

 

ISSUE:

Recordings performed in the current version of the Sphere app for iOS are limited to a maximum of 4 GB in size.

If a recording goes beyond this file size, the Sphere app will still indicate that it is recording even though the file recording has stopped.

 

FIX:

This issue was has been addressed with an update to the Teradek Sphere app.

 

WORKAROUND:

 

1. Estimate the recording time available based on the bitrate used in the Sphere app.

2. Stop the recording prior to the estimated time so that the recording is properly closed out under the 4 GB file size limit.

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