KNOWN ISSUE : NewTek TriCaster update with NDI breaks Teradek Stream Reader functionality

UPDATED: September 7, 2016

APPLIES TO:

• NewTek TriCaster with Advanced Edition update / NDI support
• Teradek Stream Reader plugin (all versions)

ISSUE:

The NewTek TriCaster Advanced Edition 4-0 updates are incompatible with the Teradek Stream Reader plugin, as described on NewTek's site at this link.

Once a TriCaster has been updated, it will no longer be able to access Teradek sources with the Stream Reader / NET1 and NET2 inputs.

WORKAROUND / FIX:

At this time there is no workaround or fix; NewTek is in contact with Teradek on the possibility of adding support for the Stream Reader plugin, but no ETA is available at this time.