How do I purchase the Streaming license for Sphere?

There are two versions of the Sphere available for purchase from Teradek:

1. Sphere Real Time Video Monitoring Package : allows viewing on the iPad used to perform the stitch, streaming to local iOS devices running the Sphere app, or remote streaming to iOS devices through Core (requires an active Core subscription)
2. Sphere Real Time Video Monitoring + Streaming Package : allows all of the above, plus streaming to YouTube Live, Wowza Streaming Engine, or other providers using the RTMP protocol

(1) If you only purchased the Monitoring Package, you can add the Streaming License by purchasing through our online store:

Sphere Streaming License

NOTE: Be sure to include the serial number of your Sphere in the order notes so that the order fulfillment team can issue the unique license for that Sphere.

(2) If you have the Monitoring + Streaming Package, the streaming license is already included with your unit and you should be able to stream. You do not need to purchase the streaming license separately.

NOTE: if you purchased the Monitoring + Streaming Package but your Sphere does not show the license installed in the Sphere app or Web UI, please contact orders@teradek.com and include the serial number of your Sphere so the license may be issued for your unit.

Do I need a streaming license for each Sphere in a multi-Sphere rig?

If you are using two separate Sphere units to allow a 5, 6, 7 or 8 camera stitch, only one of the Sphere units requires the license. You do not need to purchase the Streaming license on both of the Sphere units.

Can I transfer the Sphere streaming license from one device to another?

No, licenses are unique per device. Once issued, licenses are non-transferable and non-refundable. The license will be associated with the device for the serviceable lifetime of the device.