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Configuration - Huawei E3276

Martin B.
  • Updated
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Support for the Huawei E3276 modem is available on the following products:

  • Bond
  • Bond II
  • Bond Pro
  • Cube
  • Cube Pro
  • Link
  • VidiU

Support for this modem requires:

  1. current Teradek firmware (minimum of version 7.1.14) from the Teradek download site
  2. configuration of the Teradek product based on the Huawei modem's mode (Hi-Link / Ethernet, versus non-Hi-Link as a serial or composite device)

We have confirmed support for the E3276-s150 and the E3276-s500. Note that there are several variants of the E3276 (see here for a partial listing of models).

These different models may identify themselves differently in software, which would mean that if they didn't work in the current firmware they could need support added in a future firmware update.

In addition to the model variations at a hardware level, there are at least two software differences in how the modems identify themselves to computers:

 * as a Serial device, corresponding to the Custom -> GSM setting

 * as a Composite or Ethernet device, corresponding to the Custom -> Composite or Custom -> Ethernet setting; this variation is sometimes branded as a "HiLink" device by Huawei

they may also work in Auto mode

 

If the E3276 firmware version starts with a "21" then it should act as a serial device; if it starts with a "22" then it should use the Composite or Ethernet settings. 

 

 

GSM configuration

If the firmware on the modem starts with "21", then you would need to use the Custom -> GSM setting with the APN assigned to the mobile carrier's account. The "CID" value should not need to be changed and would be left at 1.

Composite / Ethernet configuration

If the firmware on the modem starts with "22" then you can try either the Custom -> Composite or the Custom -> Ethernet setting.

The Ethernet will be the easier option to try first.

For the Custom -> Composite option you can try the following:

Configuration Mode -> Custom
Mode-> Composite
Initialization 1: ATZ
Initialization 2: AT^NDISDUP=1,1,\"my.apn\"
Authentication: Auto
MTU: 1400
leave other options blank

Replace my.apn with the APN on the mobile provider account.

If the modem is branded as a "HiLink" modem by Huawei you should try the Custom -> Ethernet option.

 

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Comments

2 comments

Date Votes
  • Rob Paddock
    • Edited

    Has anyone had issues where the latency on the hi-link version of the dongles have massive ping times and keep suspending (assuming the suspending is due to the being large ping times greater then the buffer)

    I have witnessed up to 35seconds. I have a screen print where the dongles go into suspended state on a regular basis

    We trying to find out what is causing it but not really getting anywhere

    The firmware on the dongles starts with 22 and the are branded as Hi link

    The dongles are a mix of UK networks and no 2 networks are next to each other and also extended away from each other to make sure it was not interference caused by other dongles.

    Just not sure why we are getting this regular packet drop.

     

    The dongles are discovered as Custome > ethernet as recommended due to them working in a router mode. Have been looking into flashing them into modem only mode but with no real success

    -1
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  • netgeppo
    • Edited

    Good morning! Have you solved your problems? Which recommended dongle for the Bond (1) Thank you
    Cy..

    0
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