VidiU Pro : first 4 GB file segment is corrupt on longer recording sessions

APPLIES TO:

• VidiU Pro

FIRMWARE VERSION:

• 2.4.9 and earlier

ISSUE:

When a longer recording is performed, the recording is broken into 4 GB file segments to match the limits of the FAT32 file system.

The VidiU Pro will automatically close and create new files for these longer recording sessions without user intervention.

An issue has been identified where the header is not being written properly for the first 4 GB file segment created on longer recordings. The second and later segments in that session should work without issue.

FIX:

A fix has been identified and will be available in an upcoming firmware release, but no ETA has been provided at this time.

WORKAROUND:

Recordings should be manually stopped and re-started prior to reaching a 4 GB file limit at this time.