APPLIES TO:
- Live:Air Solo app for iOS
ISSUE:
The Twitch Live Chat window can appear empty even though messages are being sent on the channel.
This issue can occur in the following conditions:
- Internet access is through an IPv6 (i.e. T-mobile Service or home service with an IPv6 address). IPv6 is currently incompatible with Twitch Chat and Live:Air Solo
FIX:
Our engineers will updated the app to support IPv6 in the future.
WORKAROUND:
To use Twitch Chat on T-mobile and other IPv6 networks (overlay's chat on video)
- Purchase the URL overlay functionality in Live:Air Solo.
- Sign up for streamlabs.com using Twitch
- Add the chat box URL as a URL overlay - usually starts with https://streamlabs.com/widgets/chat-box/v1/...
- Adjust the scaling, size, and color of the text to taste.
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