Live:Air Solo : Twitch Chat not Functioning on T-mobile and other IPv6 networks

APPLIES TO:

• Live:Air Solo app for iOS

ISSUE:

The Twitch Live Chat window can appear empty even though messages are being sent on the channel.

This issue can occur in the following conditions:

• Internet access is through an IPv6 (i.e. T-mobile Service or home service with an IPv6 address). IPv6 is currently incompatible with Twitch Chat and Live:Air Solo

FIX:

Our engineers will updated the app to support IPv6 in the future.

WORKAROUND:

To use Twitch Chat on T-mobile and other IPv6 networks (overlay's chat on video)

• Purchase the URL overlay functionality in Live:Air Solo.
• Sign up for streamlabs.com using Twitch
• Add the chat box URL as a URL overlay - usually starts with https://streamlabs.com/widgets/chat-box/v1/...
• Adjust the scaling, size, and color of the text to taste.