Vidiu Pro - Recovery Mode

Version 2 [Updated 4/30/2019]

The Vidiu Pro Recovery Mode allows firmware to be automatically downloaded from the internet and installed directly to the device.

Things you need:

•       An internet connection via Ethernet, Wifi, or a compatible USB Modem
•       A paper clip/reset device
•       The Vidiu Pro with power plugged in
•       Recovery Firmware v6 installed

Download and Install Recovery Firmware v6

1. Power on your VidiU Pro.
2. Visit https://www.teradek.com/pages/downloads#vidiu-pro and download Recovery Firmware v6 to your computer.
3. Access the web UI by typing the VidiU pro’s IP address into your web browser.
4. Navigate to the System menu, then tap the Select file button.
5. Select the recovery firmware v6 file, then tap Upgrade.

Enter recovery mode.

1. Turn the device off, then insert a paperclip into the reset button on the back panel of VidiU Pro, next to the Ethernet port.
2. Press until you feel a click.
3. Turn on the device while continuing to hold down the reset button.
4. Release the button after you see UPGRADING appear on the VidiU Pro's display(10 seconds).
5. The unit will begin searching for an internet connection. If a connection isn’t detected, select [Setup], then choose one of the following connection types:

    Wired
    a. Plug an Ethernet cable into the back of VidiU Pro, then select [Wired].
    b. Select [DHCP]. If DHCP is not supported, select [Manual] and enter your IP address. ­

    Wireless (WiFi)
    a. Select [WiFi], then click [Scan].
    b. Choose a network, enter the password, then click [Next].

    USB Modem
    a. Insert a compatible USB modem into VidiU Pro, then select [Modem].
    b. Click [Next].                                                                                                                                             

     6. Click [Restore] to begin firmware upgrade.