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Reporting issues with time code or record flag transmission on the Bolt

If you're unable to receive time code or record flags through the Bolt system, please provide as many details as possible using the below list as a reference.

1. identify the generation, model, and firmware package that is installed on the Bolt TX and RX

  • if other Bolt generations or models do work in that same setup, indicate the generation and model of those devices

 

2. for the equipment configuration which is not working, identify:

  • the make/model of the video source
  • the firmware in use on the camera / video source
  • the video output format being used (1080psf23, 1080p24, etc.)
    • if certain video output formats do allow transmission of time code / record flags, indicate those modes
  • the monitor / recorder which is not recognizing the time code or record flag
    • if certain monitors or recorders do recognize time code / record flags, indicate those devices
  • any specific mode settings on the monitor / recorder

 

3. identify any items which may have changed in the setup from when it was previously working, for example:

  • firmware updates or setting changes on the Bolt TX or Bolt RX
  • firmware updates on the camera / video source
  • firmware updates or setting changes on the monitor / recorder connected to the Bolt RX
  • new equipment added, or previous equipment removed
  • changes to equipment cabling for video inputs and outputs
  • changes to video output formats from camera / video sources

 

4. Finally, test and determine if:

  • the Bolt TX is passing time code / record flags on the SDI loop out connector
  • the Bolt RX is showing the time code or record flag indicator on its built-in OLED display (600 / 1000 / 2000 / 3000 RX units) or on the OSD text on a monitor
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